Your Easy Ride in Yazd: A Quick Guide to Using Snapp!

Welcome to Yazd! Navigating a new city can sometimes be tricky, but getting around is easier than you think, thanks to Snapp. Think of Snapp as Iran’s equivalent of Uber or Lyft – it’s the most popular and convenient ride-hailing app here, widely used across the country, especially in cities like Yazd.

At Mortaz Hospital, we want your stay to be as comfortable and stress-free as possible. Whether you need a ride from your hotel to the hospital for an appointment, or want to explore Yazd’s incredible historical sites and attractions, this guide will show you exactly how to use Snapp to call a car, making your local travels smooth and simple.

Why Snapp is Your Best Friend for Getting Around in Yazd

Snapp offers several advantages for travelers in Yazd:

• Convenience: Order a ride anytime, anywhere, directly from your smartphone. No need to hail taxis on the street or explain directions in a foreign language.
• Affordability: Rides are generally very budget-friendly, often more economical than traditional taxis.
• Transparency: The app shows you the fare upfront, so you know exactly what you’ll pay before you even confirm your ride.
• Safety: You can see your driver’s details and vehicle information, and track your journey on the map.

How to Get a Ride with Snapp: Your Step-by-Step Guide

Getting started with Snapp is straightforward. Here’s what you need to do to call your next ride:

Download the Snapp App

• For Android users, download it from Google Play Store or directly from the Snapp website.
• For iOS (iPhone) users, it’s generally best to download it directly from the Snapp website (snapp.ir) as app store availability can vary due to international sanctions. You’ll likely need to “trust” the enterprise developer in your phone’s settings after downloading.

Set Up Your Account

• Open the app. You’ll need an Iranian phone number to register. Remember, the country code for Iran is +98. If you don’t have a local SIM card, ask a local friend, your hotel, or your Mortaz Hospital International Patients Coordinator for assistance. They can often help you get one.
• Follow the prompts to enter your phone number and verify it with a code sent via SMS.

Order Your Ride

• Confirm Your Pickup Location: The app usually auto-detects your current location (indicated by a pin on the map). For best accuracy, make sure your phone’s GPS/Location Services are turned on. If the pin isn’t exact, you can manually drag it to your precise pickup spot. Ensure the driver can easily find you.

• Enter Your Destination: Tap on “Where are you going?” (often represented by a destination icon or text input field). Start typing your destination’s name or address. The app will suggest locations as you type. If you have the exact address (e.g., for Mortaz Hospital, or a specific tourist attraction in Yazd), copying and pasting it is often the easiest way.

• Choose Your Service (Usually “Snapp! Classic”): Snapp offers various services. For a standard, affordable ride, “Snapp! Classic” is the most common option. Just select it.

• Explore Ride Options (Multi-Stop & Round Trip): Before confirming your ride, look for an “Options” or “Add Stop” button (often represented by a “+” sign next to the destination field).
  • Multi-Stop: If you need to pick up someone else or make a quick stop before your final destination, you can add up to one or two intermediate stops. The app will calculate the fare accordingly.
  • Round Trip: If you know you’ll need the same driver for a return journey shortly after your drop-off, select the “Round Trip” option. This can be convenient for quick errands or short visits.

• See the Fare: Before confirming, the app will display the estimated fare for your trip. This helps you manage your budget.
• Request Your Snapp!: Tap the “Request Snapp!” (or similar) button to

Track Your Driver

• Once confirmed, you’ll see your driver’s photo, name, car model, license plate number, and their real-time location on the map.
• You can also see the estimated time of arrival (ETA) for your driver.

Enjoy Your Ride

• When your driver arrives, confirm the car and license plate match the app’s details before getting in.
• Most drivers will follow the GPS. If you have specific instructions, you can try using simple English or show them the location on your phone.
• Payment: Payment is almost always in cash (Iranian Rials) directly to the driver at the end of your trip. Make sure to have small bills.

How to Cancel a Ride

• If you need to cancel your ride after requesting it, locate the “Cancel Trip” (or similar) button within the app.
• You’ll likely be asked to select a reason for cancellation.
• Important: While you can cancel a ride, frequent cancellations, especially after the driver has accepted and is close to your pickup location, might incur a small fee or affect your ability to use the service smoothly in the future. Try to cancel as soon as possible if your plans change.

Making Your Stay in Yazd Smoother with Mortaz Hospital

At Mortaz Hospital, we’re dedicated to ensuring your entire experience in Yazd is comfortable and convenient. Whether you’re here for advanced medical treatment, or exploring the historic wonders of our beautiful city, understanding how to use local services like Snapp can significantly enhance your visit.

If you have any questions about using Snapp, need assistance with a local SIM card, or require help planning your local transport, our International Patients Department is always here to assist you. We aim to provide not just world-class healthcare, but also comprehensive support for your entire journey in Iran.

Ready to plan your medical journey or explore Yazd? Contact Mortaz Hospital today for seamless healthcare and travel support!